Say your customer has arrived in Paris but their bags haven’t. Your assistance team can put cash onto their PassportCard instantly. The customer goes to any ATM, and their insurance money is ready.
PassportCard uses big-data analytics to calculate claims in minutes. So when your customer calls to make a claim, you can pay out immediately – even while they’re still on holiday. A revolution in customer experience.
If your customer needs a doctor abroad, they call you and PassportCard’s system can instantly calculate how much it will cost – and put that money onto the customer’s PassportCard. They can use their card to pay for the doctor like a debit card. So they don’t pay out of their own pocket – and all the stress is gone.
Re-activation
Once your customer has a PassportCard, they can use it again and again! They contact you before going abroad to activate their policy for a set length of time. There is no easier way to stay covered time after time.
Allianz Global Assistance Germany launches PassportCard Real-time Travel Insurance solution
Allianz Global Assistance Canada launches PassportCard Real-Time travel insurance solution.
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PassportCard Israel leads innovation in the Israeli market
When you partner with PassportCard, what you’re getting is the platform that enables you to offer real-time insurance. The card can be branded in your colours. The platform integrates into your systems. From your customers’ point of view it’s coming from you! The platform then manages the real-time claim handling, cost containment, card distribution and card top-ups for you.
In countries where PassportCard is already operating, it has an unprecedented return rate of over 85%. Once a customer puts a PassportCard in their wallet for one holiday, it’s so easy for them to activate it for their next travels. And it feels better value than buying insurance for years at a time.
Customers love real-time insurance – and they’re willing to pay more for it, which means higher margins for insurers. Where PassportCard is already operating it achieves very high customer satisfaction. And 40% of new sales come from peer-to-peer recommendations!
As an insurer, PassportCard can revolutionize the relationship between you and your distributors. That’s because PassportCard facilitates a life-time commission model: once a distributor sells PassportCard, whenever that customer reactivates their card before traveling, the distributor automatically receives a commission – again and again.
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As an industrial and management engineer, Ronit has over 15 years’ experience in complex project management. She’s an expert in defining and improving working procedures. Before joining us she was head of process and planning at Orange, and a member of the founding team there. Ronit is now responsible for setting-up, launching and deploying PassportCard internationally – in charge of working procedures, IT systems support, logistics, reporting methodologies and more.
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Alon is president of DavidShield Group, and has been the CEO of the Group since 1999 –and the founder and president of PassportCard. Alon has also managed the marketing department of the PMI insurance at the National Health Fund, along with multiple sales and marketing offices overseas. Alon is the president of the Israeli Relocation Forum, and currently serves as President of DavidShield, ExpatriateCard and PassportCard.
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Frank Reuter is PassportCard’s VP Global Sales, assuming responsibility for PassportCard’s global sales expansion to new markets in Europe, the Americas, Asia Pacific and overseeing the operational business in Germany. Frank has more than 15 years of experience in the International Health & Travel Insurance Industry, Medical and Security Assistance as well as in Global Mobility Risk Management. Having previously achieved success with International SOS by establishing their Central European assistance and travel security services, he has also worked for several years at Allianz Group leading international health insurance, mobility and travel risk Management projects. Frank Reuter is based in Munich.
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Before becoming PassportCard Israel CEO, Yoel Amir served as Managing Director of the General Insurance and P&C Division at Sapiens International Corporation N.V. Among many other senior roles over the years, he’s been the CEO at IDIT I.D.I. Technologies, and has over 16 years’ management experience of international software companies.
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Francis assumes responsibility for developing PassportCard’s group finance to its expansion of real-time travel insurance offering across markets in Europe, the Americas and the Asia-Pacific region. Francis has more than 20 years’ experience in International Finance, Compliance and Risk Management. In his previous roles, Francis was the Head of Operational Risk Management for the EMEA region for AIG Europe Limited; Chief Risk Officer, Compliance Officer and Financial Controller for AIG Israel.
White Mountains Insurance Group is a Bermuda-based financial services holding company. It’s traded on the New York Stock Exchange and the Bermuda Stock Exchange under the symbol WTM. If you’d like to find out any more information about White Mountains, head to the company's website at www.whitemountains.com.
After successfully founding and managing healthcare services for Israelis abroad, the DavidShield Group turned to new markets that could benefit from their advanced medical insurance solutions. The group specializes in providing services to people who need to access healthcare while abroad – including expatriates, executives and relocated employees. For more information, head to www.davidshieldgroup.com.
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